OrvellaTV Terms of Service
1. Acceptance of Terms
These Terms of Service constitute a legally binding agreement between you and OrvellaTV regarding your access to and use of the OrvellaTV mobile application, streaming interface, account features, content discovery functions, membership features, download-supported viewing functions, customer support channels, and related services, collectively referred to as the “Service.” By creating an account, browsing the catalog, initiating playback, purchasing or using a membership, downloading supported content, submitting a support request, or otherwise using the Service, you acknowledge that you have read, understood, and agreed to these Terms.
If you do not agree to these Terms, you must not access or use the Service. If you use the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have authority to bind that entity, and the terms “you” and “your” include that entity. These Terms apply to all users, whether they access the Service as visitors, registered users, paying members, or any other category of permitted user.
2. Eligibility and Account Responsibility
You must have the legal capacity to enter into this agreement under the laws applicable to you. If you are under the age of legal majority in your jurisdiction, you may use the Service only with appropriate consent and supervision from a parent or legal guardian. OrvellaTV is intended for a general streaming entertainment audience and is not directed to children.
You are responsible for maintaining the confidentiality and security of your account credentials, device access, app store account, and payment authorization method. You agree that information you provide to us must be accurate, current, and complete. You must promptly update any information that becomes inaccurate. You are responsible for activity occurring through your account, except to the extent such activity is caused by our proven willful misconduct or gross negligence. If you suspect unauthorized access, contact us at galvostudio@163.com without undue delay.
3. Description of the Service
OrvellaTV provides a mobile streaming entertainment experience that may include movies, series, dramas, video programs, content browsing, watch history, personalized recommendations, playback controls, membership status display, reduced advertising interruptions for eligible members, and downloading of supported content for offline viewing where available. The Service may vary by country or region, device, app version, language, network conditions, licensing rights, technical requirements, and operational decisions.
The Service does not sell ownership of audiovisual works, files, metadata, software, or other protected materials. Subject to your compliance with these Terms, OrvellaTV grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service solely for personal, lawful, non-commercial entertainment purposes during the period in which the Service and applicable content are available to you.
4. Membership Subscription
OrvellaTV may offer optional paid membership plans. Current membership benefits are limited to viewing-related benefits such as reduced advertising interruptions and downloading supported content for offline viewing. The specific plan name, price, billing period, renewal rule, included benefits, platform account, taxes, and cancellation method will be presented through the applicable app store or authorized purchase interface before purchase.
Membership does not guarantee that every title, episode, season, subtitle, language track, quality level, device, region, or download option will always be available. Content catalogs and features may change due to licensing, technical, security, legal, platform, or business reasons. Where legally required, material changes affecting existing paid benefits will be handled pursuant to applicable consumer protection rules and platform policies.
5. Billing, Renewal, and Cancellation
If you purchase a membership through Apple App Store, Google Play, or another authorized platform, payment processing, subscription management, renewal, tax calculation, cancellation, and refund channels may be governed by that platform’s terms in addition to these Terms. Auto-renewing subscriptions renew at the end of each billing period unless cancelled through the relevant platform before the applicable renewal deadline. The platform purchase screen and subscription settings are important transaction records and should be reviewed carefully.
Deleting the OrvellaTV app, logging out, ceasing use, or uninstalling the app does not automatically cancel a subscription. You must cancel through the app store account or authorized subscription management interface used for purchase. Unless the platform states otherwise, cancellation generally prevents future renewal but does not necessarily terminate access for the remaining paid period or create an automatic refund right.
6. Permitted Use and Prohibited Conduct
You may use the Service only for lawful, personal, non-commercial entertainment. You shall not copy, reproduce, redistribute, sell, rent, sublicense, publicly perform, publicly display, scrape, index, frame, extract, record, modify, translate, reverse engineer, decompile, interfere with, overload, or circumvent any part of the Service, content protection measures, access controls, account systems, advertising systems, subscription systems, or download limitations.
You shall not use the Service to transmit malware, conduct automated access, manipulate engagement, impersonate another person, misrepresent identity, commit fraud, evade geographic or technical restrictions, infringe intellectual property, violate privacy rights, or engage in any unlawful, abusive, deceptive, harmful, or commercially exploitative activity. We may investigate suspected violations and take measures reasonably necessary to protect OrvellaTV, users, licensors, platforms, service providers, and the integrity of the Service.
7. Downloaded Content and Offline Viewing
Some membership plans may permit eligible users to download supported content for temporary offline viewing. Download availability depends on title-level licensing, region, device compatibility, storage capacity, account status, app version, security verification, and technical configuration. Downloaded content remains protected Service material and may be viewable only through the authorized OrvellaTV app environment.
You may not extract, transfer, copy, edit, distribute, sell, upload, record, publicly exhibit, or otherwise exploit downloaded content. Downloaded content may expire, become inaccessible, require periodic online verification, or be removed if your membership ends, the title leaves the catalog, licensing rights change, your device changes, the app is updated, or security checks cannot be completed. We may apply reasonable limits to the number of downloadable titles, compatible devices, viewing periods, quality levels, and simultaneous downloads.
8. Advertising and Member Viewing Experience
OrvellaTV may display advertisements, sponsorship notices, promotional placements, service notices, or platform-required disclosures. Eligible membership may reduce ordinary advertising interruptions during applicable viewing sessions. However, membership does not guarantee removal of every message, sponsorship identifier, content notice, legal disclosure, platform notice, account message, safety alert, customer support communication, or rights-holder message.
You must not manipulate, block, falsify, or interfere with advertising systems, measurement systems, sponsorship disclosures, or promotional displays in a manner that damages the Service, violates these Terms, or infringes third-party rights. Advertising and related messages may be delivered by OrvellaTV or authorized service providers pursuant to applicable law and our privacy disclosures.
9. Intellectual Property
The Service, including software, interfaces, visual design, trademarks, service names, logos, icons, text, graphics, compilations, metadata, recommendation structures, technical systems, and other protectable elements, is owned by OrvellaTV or its licensors and is protected by copyright, trademark, trade secret, and other intellectual property laws. Audiovisual content is owned or controlled by the respective rights holders.
No rights, title, or interest are transferred to you except for the limited access license expressly granted in these Terms. You shall not remove proprietary notices, create derivative works, use OrvellaTV marks without authorization, or imply endorsement by OrvellaTV, its licensors, or content partners. All rights not expressly granted are reserved.
10. User Communications and Feedback
If you submit feedback, ideas, problem reports, ratings, support messages, or other communications related to the Service, you grant OrvellaTV a worldwide, perpetual, irrevocable, transferable, sublicensable license, without license fee, to use, reproduce, modify, publish, translate, adapt, analyze, and incorporate such feedback for product improvement, support, compliance, security, and business purposes without additional compensation to you.
You represent that your submissions do not infringe any third-party right and do not contain unlawful, defamatory, confidential, harmful, or malicious material. We may review, retain, remove, or disclose communications where reasonably necessary to operate the Service, respond to requests, protect users, enforce these Terms, or comply with applicable law.
11. Privacy and Data Practices
Your use of the Service is also governed by our Privacy Policy. We may process account data, device data, usage data, membership entitlement data, transaction status, diagnostic data, and support communications as described in that policy. Where applicable, California residents may have rights under the California Consumer Privacy Act and related rules, including rights to know, access, delete, correct, opt out of certain sale or sharing practices where applicable, and not be unlawfully discriminated against for exercising qualifying rights.
These Terms do not replace the Privacy Policy. If a matter relates specifically to personal information processing, the Privacy Policy controls that data matter. These Terms govern service access, account conduct, content restrictions, membership use, liability allocation, and dispute-related obligations.
12. Third-Party Platforms and Services
The Service may rely on app stores, payment processors, analytics providers, cloud providers, content delivery networks, customer support tools, advertising providers, and other third-party systems. Your use of those systems may be subject to third-party terms and policies. OrvellaTV is not responsible for third-party outages, app store account restrictions, payment declines, refund decisions, platform subscription-management errors, or network failures outside our reasonable control.
We may provide links or references to third-party resources for convenience. Such references do not constitute endorsement or assumption of responsibility for third-party content, practices, or services. You should review third-party terms before engaging with them.
13. Service Changes, Suspension, and Termination
We may modify, suspend, restrict, or discontinue any part of the Service for maintenance, security, licensing changes, legal compliance, business operations, content rights, technical improvements, or prevention of abuse. If you violate these Terms, misuse the Service, create legal exposure, interfere with security mechanisms, infringe rights, commit fraud, or engage in activity that may harm OrvellaTV, users, licensors, platforms, or third parties, we may suspend or terminate your access.
Termination does not affect obligations that by their nature should survive, including payment obligations already incurred, intellectual property restrictions, disclaimers, indemnity, limitation of liability, dispute provisions, and any confidentiality or compliance obligations that remain applicable.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis. OrvellaTV does not warrant that the Service will be uninterrupted, without errors, secure, available in every region, compatible with every device, or that every title will remain available. Playback quality may depend on network conditions, device performance, platform restrictions, geographic availability, rights status, and third-party infrastructure.
To the maximum extent permitted by applicable law, OrvellaTV disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing or usage of trade. Some jurisdictions do not permit exclusion of certain warranties, so portions of this section apply only to the extent legally permitted.
15. Limitation of Liability
To the maximum extent permitted by law, OrvellaTV and its affiliates, officers, employees, contractors, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, exemplary, or lost-profit damages arising out of or relating to your use of, or inability to use, the Service, including content unavailability, download expiration, advertising display, subscription renewal, platform billing actions, account restriction, or data loss, even if advised of the possibility of such damages.
Except where prohibited by law, OrvellaTV’s aggregate liability arising out of or relating to the Service or these Terms shall not exceed the amount you paid to OrvellaTV for the relevant membership during the three months preceding the event giving rise to the claim, or fifty United States dollars if no directly attributable payment exists.
16. Indemnification
You agree to indemnify, defend, and hold harmless OrvellaTV, its affiliates, officers, employees, contractors, licensors, platform partners, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your breach of these Terms, misuse of the Service, infringement of third-party rights, unlawful conduct, unauthorized account activity, or violation of representations made by you.
OrvellaTV reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. You shall not settle any claim in a manner that imposes obligations on OrvellaTV without our prior written consent.
17. Governing Principles and Dispute Resolution
These Terms are governed by general principles of commercial law and applicable consumer protection rules, without regard to conflict-of-law rules that would require application of another jurisdiction’s law. If mandatory consumer laws in your country or region provide non-waivable protections, nothing in these Terms limits those protections.
Before initiating formal proceedings, you agree to contact us at galvostudio@163.com and attempt in good faith to resolve the dispute informally. Any claim must be brought within the time period permitted by applicable law. Unless applicable law requires otherwise, disputes shall be resolved on an individual basis and not as a representative, collective, or class proceeding.
18. Severability, Assignment, and Entire Agreement
If any provision of these Terms is held invalid, unlawful, or unenforceable, that provision shall be interpreted to the maximum extent enforceable, and the remaining provisions shall remain in full force and effect. You may not assign or transfer these Terms or your account rights without our prior written consent. OrvellaTV may assign these Terms in connection with a merger, acquisition, reorganization, asset transfer, financing, or operational restructuring.
These Terms, together with incorporated policies and purchase disclosures, constitute the entire agreement between you and OrvellaTV regarding the Service and supersede all prior or contemporaneous understandings concerning the same subject matter. Our failure to enforce a provision does not constitute a waiver of that provision or any other provision.
19. Changes to These Terms
We may update these Terms to reflect changes in the Service, membership features, legal requirements, platform rules, security needs, operational practices, or business structure. The updated version will be identified by a revised effective date. Where required by law or where changes materially affect existing paid benefits, we may provide additional notice through the app, email, platform notice, or another reasonable method.
Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms, subject to any mandatory notice or consent requirements under applicable law.
20. Contact Us
If you have questions about these Terms, account access, membership status, downloads, subscription support, legal notices, or service issues, please contact us at galvostudio@163.com. We may respond by email, in-app message, platform notice, or another reasonable communication method.